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Currently, Virus Collective does not offer returns or exchanges on any products. Orders cannot be cancelled or changed once they have been placed. Upon arrival, if there are any damages to your item(s) or you do not receive the correct items, contact us at info@viruscollective.com within 48 hours of receiving your package so we can resolve the issue as quickly as possible to receive a return authorization. All damaged or incorrect orders must be shipped back within one week of receiving the return authorization from our team. 

 

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